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Q?
Do you manufacture your own labels? How much lead time do you require?
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A.
All of our custom labels are manufactured in house. Lead times depend on the materials involved. Stock labels ship immediately, custom labels vary, but you won’t find any custom label manufacturer who delivers the same quality custom labels as fast as Ideal Print Solutions.
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Q?
What is a barcode verifier, and why would I need one?
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A.
A barcode is of no use if it can't be read. A barcode verifier analyzes all aspects of your barcode and ensures that every barcode you generate can be read by all barcode scanners worldwide.
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Q?
What industries do you service?
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A.
The bulk of our customers are in the Warehouse, Medical, Transportation and Logistics, and Food and Beverage industries, but we are certainly not limited to them. Any market or business that needs labels, printers, scanners, and label printing software can benefit from our in-depth knowledge, fast service, software development, and problem-solving expertise.
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Q?
I need labels that will handle harsh conditions and remain affixed and readable. Can you help me find the right ones?
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A.
This is the place to find exactly the right label for your application. We have 50 years of labeling experience, including custom label design and manufacturing. We currently have labels in use in demanding environments, including laboratories, dirty warehouses, and even in outer space!
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Q?
In addition to printers, can you recommend a rugged scanner for warehouse applications?
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A.
Manufacturing and Warehousing are two of our specialties. We carry a full range of scanners, from the most basic to drop-resistant, industrial grade, mobile scanners
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Q?
How quickly do you handle repairs?
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A.
We have the ability to manage and monitor your equipment remotely, so we can often detect a threat before it grows into a problem. If you’re not on our monitored network, Ideal Print Solutions maintains a nationwide service team that is dispatched to repair your equipment, parts in hand, within 24 to 48 hours.
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Q?
I need specific compliance labels. Are you current on the requirements so you can make sure I comply?
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A.
Because we’re in the business of labeling solutions, we stay on top of regulatory issues, like compliance labeling. We train companies like yours on mandates—like FDA, UDI, and GHS—to ensure you’re clear on the standards and how to meet them.
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Q?
Do you offer a guarantee?
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A.
Our policy is, consult first and suggest products second. Your satisfaction is essential to our business. We ensure that you have the most knowledge possible before you make a buying decision. After your purchase, we are always available to help troubleshoot or service the equipment.
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Q?
We have an area where we need labels printed but don’t have a computer in that space. How can we get the labels without going back and forth to the printer?
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A.
We’ve had scenarios just like yours. We developed a software program that converted the label printer into a smart device, so it didn’t need a computer. The labels are stored within the printer and can be recalled and printed on demand.
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Q?
How do I know which printer is right for my application?
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A.
In truth, you might not know the answer. That’s why we’re here to give you our product knowledge and experience.
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Q?
Does Ideal Print Solutions serve my area?
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A.
We are nationwide, as well as global industry leaders. We serve industries and companies from our own backyard in California to the UK, Europe, the Far East, and everywhere in between.
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Q?
What is “custom software” and why would I need it?
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A.
Custom software is a program that doesn't already exist for the functionality you need. If you discover a gap in your operation that might be better served by a customized software program, we can write, test, and deploy it for you.
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Q?
Will you come to my facility to set up the entire label printing, scanning, and software system?
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A.
Yes, absolutely. Our qualified technicians are available for on-site service and training.