Services

WHY (NOT)?

Not sure you’ll gain fast ROI with IMPS? Take this quiz.

  1. How many printers do you have in your network?
    1. Less than 3
    2. 4-8
    3. 9-15
    4. I lost count.
  2. How many IT calls for printer issues does your team handle per month?
    1. Less than 3
    2. 4-8
    3. 9-15
    4. They’re afraid to tell me.
  3. Do you ever run out of printing supplies?
    1. No
    2. Once in awhile.
    3. More often than I’d like.
    4. Just look at my express shipping cost!
  4. Do you ever reprint labels because of poor print quality, printer jams, or bad label media?
    1. No
    2. Once in awhile.
    3. More often than I’d like.
    4. Don’t get me started.

If you answered “b”, “c”, or “d” to any of the above, you will benefit from IMPS. Contact us for details.

IMPS

You never appreciate how much you rely on your printers until they stop working. Between the time it takes your staff to address the problem and the delays in getting your critical data collection labels produced, the losses pile up.

With IMPS, our technical team monitors your printer network—printer by printer—handles all routine maintenance and repair, and ensures your supply levels are maintained. You avoid the cost of downtime, and free up your IT staff more other critical tasks.

CATASTROPHE PROTECTION

Our proactive approach identifies concerns before they grow into problems. We keep a close watch over the activity of each printer. We’ll know when it’s time for routine check-ups, restock your supplies, and send a repairman. With IMPS, you can be totally hands-off the task of ensuring your printer network is always up and running when you need it.

One monthly IMPS fee covers everything in the solutions lifecycle:

  • Assess and identify. Evaluate the current situation.
  • Ask and explore. Uncover opportunities to improve.
  • Develop and customize. Apply knowledge to create the solution.
  • Deploy and train. Thoroughly and thoughtfully xecute the concept
  • Review and refine. Examine the outcome and fine-tune the solution, as needed.
  • Support and maintain. Provide the necessary care and feeding to extend the life.
  • Renew and refresh. Recognize that a solution is never static.